Shipping

Australia

Please allow up to 3 days for us to process your order. Once your order is on its way, we’ll send you an email to keep you in the loop.

Shipping rates are a flat rate calculated by weight. 

States (excluding Western Australia and South Australia)
0-1.5kg $14.50
1.5kg+ $21.50

Western Australia Only
0-1.5kg $14.50
1.5kg+ $30.00

Northern Territory Only
0-1.5kg $14.50
1.5kg+ $35.00

Delivery times may vary depending on your location, whether you’re in a metropolitan or rural area. For more details, check AusPost Delivery Speeds.

Please note, shipping to Western Australia may take a bit longer than to other states.

International

Shipping costs will be calculated based on the weight of your order once you’ve entered your address.

Tracking Your Order

All parcels are shipped with tracking to ensure they reach you safely.

Our Promise to You

We strive to ship all orders within 3 days of receipt, but please note that this may not always be possible. If you have any questions or concerns about your order, don’t hesitate to reach out to us at chat@shelteredanimals.com.au.

Please make sure your shipping address is correct – any typos or errors in the details are not the responsibility of Sheltered Animals Pty Ltd.